Raymarine forum

I have had some issues with the touch screen on my eS98 for awhile (months) now. I had seen some mention that software can impact touch screen performance so I did an update to LH3 from LH2 today. As part of the update I did do a factory reset. There are still issues.

Overall, the touch function seems to work, but consistently the find ship button does NOT. This was also the case with LH2. I also find that the menu (three horizontal lines) touch button never works. The physical button does work, and from there I can also "find ship".

Back in LH2 when a menu was called the << did not work. The X did work. Not sure where this issue lies with the new LH3 install.

The attached screen shot shows some of my issues.

A never works.
B is a [censored] shoot intermittent success.
C Almost never works.
D Is this the item that is supposed to slide out or back by a touch sideways on the screen? Not sure how I got it to display, but a sideways swipe does NOT work. Nice function if it could be used.

I did do a screen alignment in LH2, but cannot find that function in LH3.

Lastly, I did make a couple of videos of the problems but since they are large, I'll give you links to my google drive as follows:

https://photos.app.goo.gl/1cnhiAPEpQwCTuNj9
https://photos.app.goo.gl/KQgnUDQ1cX8Bx9fc8

Thanks,
Robert

Robert,

Thanks for the detailed problem description. We're sorry to learn of the reported issue. Based upon the symptoms reported, it would appear that the MFD has suffered a failure of its touchscreen, necessitating that the MFD be sent to Raymarine’s Product Repair Center to be bench checked / serviced.