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+--- Thread: [CA] [CA11] RV-100 keep losing bottom depth (/showthread.php?tid=11060)
Pages: 1 2
RE: [CA11] RV-100 keep losing bottom depth - Chris - Raymarine - Moderator - 05-13-20 09:26 AM
Hello Bon Vibe,
Has this display been updated to V3.11.42 and had a factory reset performed?
Chris,
RE: [CA11] RV-100 keep losing bottom depth - Bon Vibe - 05-13-20 09:32 AM
Hi Chuck,
The software is up to date to this latest verion.
Also i have done a full factory reset on the unit.
Chris
RE: [CA11] RV-100 keep losing bottom depth - Chris - Raymarine - Moderator - 05-15-20 09:35 AM
Hello Chris,
It would appear there may be an issue with the transducer or the display. The nest step would be to hang a test transducer over the side of the boat if one is available or send the unit into our service department to be evaluated. Additionally if there is a Raymarine dealer in the area that also may be an option. Please see these links below,
Raymarine book a repair link for sending product into our service department, https://www.raymarine.com/view/index-id=779.html
Raymarine dealer locator, https://www.raymarine.com/buy/find-a-dealer.html
Chris,