VoyagePlanner Downloading Charts

[Russell Baine]

I just purchased VoyagerPlanner to help manage my eS128. It is activated and registered. I am unable to download maps from LightHouse Store. I have purchased 2 LightHouse vector maps and have successfully downloaded them using LightHouse Manager. When I go to Charts -> Download LightHouse Store Charts -> Raymarine LightHouse Charts, I get a blank list. The URL is https://charts.raymarine.com/
When I click on the Chart Download ?(help) button, I get: Cannot open the file: C:\Users\baine\AppData\Roaming\Raymarine\VoyagePlanner-EN.chm
That file doesn't exist.
Under Settings -> Show Account Information, I get:
Expiration: 4/11/2117 12:27 PM
Storage Used: 0 B
Storage Available: 0 B
Bandwidth Used: 0 B
Bandwidth Available: 0 B