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[DG] [DG] ES97 crashes after about 2 hours
08-20-18, 10:40 AM (This post was last modified: 08-21-18 08:05 AM by Derek - Raymarine - Moderator.)
Post: #1
[DG] ES97 crashes after about 2 hours
My ES97 has been installed for over a year now and continues to slow down then crash and reboot where it goes back to working normal.
I downloaded data logs and the one thing I see is something called depth collection manager which keeps sending error to system
The ES97 is connected with backbone to autopilot and wind instrument.
I updated software but that did not cure problem, any help would be appreciated.
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08-21-18, 08:09 AM
Post: #2
RE: [DG] ES97 crashes after about 2 hours
HI Jparke

Thankyou for your enquiry.

This sounds an odd one, but may be related to one of two things, either the SONAR LOG feature, if you are not using live sonar chart, then go into DEPTH and CONTOURs menu and turn OFF SONAR LOG. This will stop the frequent logging of depth data to the chart card.

The other issue is that possibly the chart card is not accepting data from the MFD, so possibly try operating the MFD temporarily without the chart card.

regards

Derek
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08-28-18, 06:15 PM
Post: #3
RE: [DG] ES97 crashes after about 2 hours
Thanks Chuck,
Turned off sonar logs and that cured the problem, no more slowness or crashes, went for 4 hours today flawless
Regards
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08-29-18, 08:57 AM
Post: #4
RE: [DG] ES97 crashes after about 2 hours
HI Jparke,

great news,

You're welcome

Derek
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