SR50-100 / Duel Classic E-Series / Sirius Charter Package

[Chuck - Raymarine - Moderator]

Ken,

I can't recall any specific reports of the same symptoms. The nature of software is that it will behave in the same manner when supplied with the same stimulus. As the software within your equipment is not current and our system with the latest software is functioning properly, the fault would appear to be within the software as long as the MFD's Weather application page is reporting that the SR100 is getting HIGH satellite signal strength. Low signal strength and/or insufficient time for the receiver to buffer data (up to 1 hr to buffer all data) may also be responsible for the reported symptoms. Low/Medium signal strength associated with an antenna having an unobstructed view of the skies overhead may be indicative of a problem with the antenna, its cable, or the receiver of the SR100 itself.

The final SR100 SDR software version was SDR20070752118. Certified Raymarine Installers have access to the Raymarine Dealer Portal, where this software may be downloaded. Should the installer be visiting the boat, the it would be worthwhile to have him update the SR100's software as well.