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[LW11] Raycontrol on Samsung TAB A10
06-11-19, 03:25 AM (This post was last modified: 06-12-19 05:10 AM by Louise - Raymarine - Moderator.)
Post: #1
[LW11] Raycontrol on Samsung TAB A10
I have a brand new Axiom 7 and very happy with it.
However when I use Raycontrol on my Samsung A10 tablet (1 yr old) it is very slow. There is allways a delay of appr. 1 second. So when I type in a character it will take a second before it's shown on the tablet. When I type in several characters quickly it also takes a second and all the characters then appear with the same speed as I typed.
I did all the optimizing tricks on the tablet and it's running the newest Android version.

Funny enough Raycontrol works good on my old 7 inch Asus tablet (5 yrs old).

Do you have any idea what the problem could be?

Best regards,
Rob
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06-13-19, 06:42 AM
Post: #2
RE: [LW11] Raycontrol on Samsung TAB A10
Dear Rob Vink,

Thank you for your post.

We unfortunately cannot test compatibility with every device that gets released on to the market.

Have you tried deleting the app and reinstalling?

We are in the process of developing some new apps for release in 2020.

Have you got any other wireless devices connected to the Axiom at the same time as using the app?

Many Thanks
Louise
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06-16-19, 04:39 AM (This post was last modified: 06-17-19 09:10 AM by Chuck - Raymarine - Moderator.)
Post: #3
RE: [LW11] Raycontrol on Samsung TAB A10
Hi Louise,
I have no other devices connected.
I understand that you can't test every device on the market.
I believe I deleted and reinstalled the app but will do this coming weekend to be sure.
Many thanks,
Rob
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