[CA] [CA11] Quantum — Quantum 2

[Chuck - Raymarine - Moderator]

Ed,

The reported symptom may be indicative of early software, whereby the radome was erroneously entering sleep mode. Should the Quantum 2 Radome have been updated with the latest available software as your earlier responses appear to indicated and should the problem re-occur, then it may indicate a problem with the radome's motor necessitating that it be Raymarine’s Product Repair Center to be bench checked / serviced.

Regarding reconnecting the Quantum Data Cable. We have pretty well established the Wi-Fi traffic within your harbor is significant and is unfortunately using the Wi-Fi channel utilized by the Quantum Wired Adapter. Raymarine Radar engineering team has been apprised of this situation to consider a change to the Quantum and LightHouse 3 software whereby the Wi-Fi channel used by the Quantum wired adapter may be selected via the operator.