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[LW11] Raymarine element 9 update problem.
07-09-19, 12:24 PM (This post was last modified: 07-10-19 03:30 AM by Louise - Raymarine - Moderator.)
Post: #1
Question [LW11] Raymarine element 9 update problem.
Just received a new raymarine element 9. The first thing I did after powering it up was connect to my wireless network and began the update. It made it about two thirds of the way through the update and said error update incomplete. I went to restart the update and now it say their is not enough internal memory to complete the update. I'm am stuck at this point and I am looking for help?!
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07-12-19, 10:29 AM
Post: #2
RE: [LW11] Raymarine element 9 update problem.
Dear Jobux,

Thank you for your post.

A way to resolve this is to put a blank sd card in the Element to provide the unit with more memory storage, this should resolve the issue. Alternatively download the update file on to an sd card via a computer and install via this method.

Many Thanks
Louise
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09-02-19, 01:54 PM
Post: #3
RE: [LW11] Raymarine element 9 update problem.
I am having the same issue when I try to update my new Element 7 HV,
it will not update by WiFi and shows an Error when using a SD card.
how do I get it to update from 3.8.88 to 3.9.98 ?

I have tried both ways multiple times with no success.
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09-03-19, 03:50 AM
Post: #4
RE: [LW11] Raymarine element 9 update problem.
Dear hookedfish,

Thank you for your post.

Can you confirm the error message you are seeing when this happens? This will help determine the issue as there could be other factors. Are you using a good WiFi connection to perform the update?

Is the sd card being seen by the Element? Have you used it for other functions?

You can update the Element by downloading the software on to an sd card via a computer, the update is available from our website here.

Many Thanks
Louise
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