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[CA] [CA11] Raymarine Dragonfly 7 broken pins - Printable Version

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[CA11] Raymarine Dragonfly 7 broken pins - Steelhead - 12-25-18 02:12 PM

I Have a unit with broken pins on the back is there a replacement part for the back of the unit that can be swapped out?

Thanks
Mike


RE: [CA11] Raymarine Dragonfly 7 broken pins - Chuck - Raymarine - Moderator - 12-26-18 10:31 AM

Welcome to the Raymarine Forum Mike,

Bent / broken pins within a Dragonfly display's power/transducer socket are typically the result of having rotated the socket's locking ring beyond its stops. Unfortunately like other products featuring a permanently sealed case, the components within a Dragonfly display (to include its power/transducer socket) cannot be repaired. Such damage would not typically be covered by the product's warranty. However, you may want to consider discussing the matter with Raymarine's warranty team (warranty@raymarine.com).