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+--- Thread: [TG] [TG11] Navionics Sync: "Card Not Found. Check the plotter card slot and try again" (/showthread.php?tid=7751)
[TG11] Navionics Sync: "Card Not Found. Check the plotter card slot and try again" - benosio - 03-25-19 11:50 PM
Hi there,
I've been having issues lately syncing my phone/tablet to my dual AXIOM plotters.
I have purchased 2 Navionics cards one Platinum + and the other is Navionics plus.
When I insert either card into my primary AXIOM Plotter I can see the Navionics chart fine and it shows a valid subscription.
Issue 1: When I attempt to connect to the plotter with my Navionics up I receive an error "Card not found. Check the plotter card slot and try again".
I attempted to sync this with my tablet as well which has an active navionics subscription and I received the same error.
I have the same errors with both cards and both app devices (phone and tablet) so I can only assume its an issue with the plotter.
Any help is greatly appreciated.
RE: [TG11] Navionics Sync: "Card Not Found. Check the plotter card slot and try a... - Tom - Raymarine - Moderator - 03-26-19 08:54 PM
Hi benosio,
We've replied separately to your other contact.
Regards,
Tom
RE: [TG11] Navionics Sync: "Card Not Found. Check the plotter card slot and try a... - Rdubs - 03-31-19 08:40 PM
I'd be curious to know what the resolution here was (can't find any other posts). I also had this problem a year ago and gave up, I did a lot of research and the best I could find was that Navionics and Raymarine had a falling out of some kind and the app no longer is synching with any Raymarine chartplotters.
RE: [TG11] Navionics Sync: "Card Not Found. Check the plotter card slot and try a... - Tom - Raymarine - Moderator - 04-03-19 08:45 PM
Hello Rdubs and benisio,
One of my colleagues has pointed me towards a post that addresses this question in a slightly different way. I'd suggest having a look.
http://forum.raymarine.com/showthread.php?tid=7792
Regards,
Tom
RE: [TG11] Navionics Sync: "Card Not Found. Check the plotter card slot and try a... - nharrison5 - 10-21-19 05:45 AM
Here is a resolution to the issue that my tablet was actually creating. When addressed, it corrected the “card not found†problem.
http://forum.raymarine.com/showthread.php?tid=9666
RE: [TG11] Navionics Sync: "Card Not Found. Check the plotter card slot and try a... - Chuck - Raymarine - Moderator - 10-21-19 08:33 AM
Thanks again Nate!
RE: [TG11] Navionics Sync: "Card Not Found. Check the plotter card slot and try a... - benosio - 10-21-19 02:56 PM
Hey Tom,
Thanks, the new update has fixed the chart syncing issue!
However, now my Sonar chart live is buggy. It used to update in real time as I would go along however now it doesnt at all and the new map detail is only shown (and then sometimes reverted) when I zoom in and out. Have other users experience this issue?
Thank you