[JB] New Axiom Pro video issue

[Gordonbone]

Hi there. I just unboxed the second of our new Axiom Pro units and set it up on my bench to check it before it gets installed on our search and rescue vessel. Immediately upon power up, the screen is garbled. See attached pic. This did not happen with the first unit. Is there some setting I need to change, or is this unit defective?

[Jules - Raymarine - Moderator]

Hi Gordonbone,

Yes it is defective! Regrettably what you're seeing on the Axiom screen is a failed graphics module in the unit. The only solution is to go to the seller and request a replacement.

Happy boating

Kind regards
Jules