[CA] [CA11] Axiom 9 Software Update Failure

[gregorydjones]

Trying to update Axiom 9 software from 3.10.39 to 3.10.42 Bermuda using wifi. Update shows a 1.1GB download which appears to successfully download. See message stating "Install started". Subsequently receive message "Failed to start ... some updates failed". Only option is to Exit the update. I've tried this multiple times and get the same result. Suggestions?

[Chuck - Raymarine - Moderator]

Welcome to the Raymarine Forum Gregory,

It is indeed possible to update an Axiom MFD via Wi-Fi. However, as Axiom MFDs feature much less internal memory than do the Axiom Pro and Axiom XL MFDs, the Axiom MFDs will temporarily store the downloaded software update file onto the microSD memory card within the MFD's memory card reader. This will require that the microSD memory card within the MFD's memory card reader have approx. 4GB of free memory. Accordingly, it would be recommended that any chart card within the Axiom MFD's memory card reader be removed and that it be replaced with a microSD memory card reader having at least 4GB of free memory available when performing a software update via Wi-Fi. Upon completion of the software update, then this microSD memory card may be replaced with one's chart card.