[JB] Axiom 9 Software update failed

[Jules - Raymarine - Moderator]

Hi [email protected],

Welcome to the forum,

In cases like this you can perform a Power on Factory Reset.

"Warning: Factory reset warning"
Performing a factory reset will restore all system and app settings to factory defaults and erase all user data (such as waypoints, routes, tracks, camera recordings and photos). Before performing a power on reset ensure you have backed up your settings and user data (waypoints, routes, tracks, camera recordings and photos) to a memory card.

Performing a power on reset;

1. Switch off power at the breaker to ensure that the MFD is completely powered off, and not in Standby mode. Alternatively, remove the power cable from the display.
2. Power on your MFD, and within approximately 10 seconds, swipe your finger from right to left (opposite direction to powering on) across the Power button swipe area 5 times. Recovery options are displayed.
3. Swipe your finger from right to left twice to highlight Wipe data/factory reset.
4. Swipe your finger from left to right once to accept.
5. Swipe your finger from right to left once to highlight Yes.
6. Swipe your finger from left to right once to restore your MFD to factory default settings.
7. When Data wipe complete is displayed, swipe your finger from left to right to restart your MFD.

Following this you can check if the software version has updated to 3.11.42

Happy boating

Kind regards
Jules