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***Chuck - Raymarine - Moderator***

Scharpfy,

While any authorized Raymarine dealer may install Raymarine equipment, Certified Raymarine Installer have applied for and passed Certified Raymarine Installer, NMEA, and or GROL testing and attend regular training from Raymarine. Unless installed by a Certified Raymarine Installer, onboard warranty would not apply. As the radar core and pedestal have been sent in twice previously with no fault found, then the problem would appear to be with the installation onboard the boat should the radar be receiving sufficient power as has been suggested. Accordingly, it is not recommended that the radar equipment be sent to Raymarine. In this case, it would be recommended that a Certified Raymarine Installer in your area be contacted to visit the boat, inspect the installation, troubleshoot the problem, and if necessary, perform any corrections to the installation.