axiom 9 wind and vector

[mombemoo]

I've got an Axiom 9 RV that I purchased when they first came out earlier this year. I am not able to get the wind or vector to display on the chart. I also frequently get a black dot instead of the boat icon. Initially I thought maybe these features just weren't working in the software yet, but recently I did an install of another Axiom 9 on a different boat and all these features work fine. Today I updated the software to the latest version and also did a factory reset with no change in wind/vector being displayed. I am getting wind data to the MFD and it displays fine on the data pages. The wind is checked as seen in the attached photo. I am at a loss as to where to go next as it has the latest software and has had a factory reset done on it. Looking for ideas, thanks!