[CA] [CA11] Quantum connection problem

[Chuck - Raymarine - Moderator]

jmcjmc817,

The LightHouse 3 v3.7.70 software update was to include an improvement to address systems which were having difficulty in establishing communications between the Axiom MFDs and Quantum radomes. The design of the wired version of the Quantum radome features an Ethernet communications interface which in turn communicates via WiFi with a WiFi receiver within the radome. The unwired version of the Quantum radomes lack this Ethernet to WiFi communications interface. Accordingly, it is possible for the Quantum radome to appear to support Ethernet network communications as observed via the network switch's LEDs and yet not support radar operations. Should the v3.7.70 software update not address the reported issue, then it would be recommended that the radome be sent to Raymarine’s Product Repair Center to be bench checked / serviced. As you have previously sent the radome in for service, it is recommended that you consider sending in the MFD as well.