[CA] [CA11] Axiom 12 problem

[Chuck - Raymarine - Moderator]

Welcome to the Raymarine Forum Viking72,

You may want to try following the steps for accessing the Raymarine Recovery menu found within Power ON Reset FAQ. Should you get the menu to display, then select Reboot System Now. Should the problem persist, then it would be recommended that the MFD be sent to Raymarine’s Product Repair Center to be bench checked / serviced. Should the MFD have been installed by a Certified Raymarine Installer / OEM or should the product have been registered via Raymarine's web site, then it should carry a 3-year warranty. Should you have any questions concerning warranty status, these questions may be addressed to warranty@raymarine.com and should included the MFD's product ID and serial number (printed on tags within the product's documentation pack and on a label affixed to the bottom of the MFD).