[CA] [CA11] Flir t-450 up/down makes grinding noise

[rreimann]

My T-450 dual after winter storage makes a grinding noise when the camera moves the lens down to lowest position.

I also discovered that this grinding noise also resets the camera's range of vertical motion.

I can still rotate 360 horizontally, and vertical motion also works but the range is restricted due to this issue.

For example if I cannot raise the camera high enough to view water in front of boat, if I lower it until it "grinds" for 1 second then raise it it goes higher and gives me the view I want.

When the unit does it's self power up test I can tell it gets confused about how to position the lens vertically once it is done with self test.

It is possible the unit got stressed or slightly bumped or struck over the winter, but not certain.

Is there anything I can self diagnose?