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[TG11] 3.11.42 update and no heading error
05-19-20, 09:30 AM (This post was last modified: 05-20-20 11:54 PM by Tom - Raymarine - Moderator.)
Post: #1
[TG11] 3.11.42 update and no heading error
I just upgraded my Axiom Pro to LH 3.11.42 and now I keep getting an error message saying “no heading” despite my mfd showing a heading from my autopilot. I’m not sure if the LH upgrade was the culprit or it’s just a coincidence. Any ideas to fix this error?
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05-20-20, 11:56 PM
Post: #2
RE: [TG11] 3.11.42 update and no heading error
Hello Wdeertz,

This problem has been reported and is currently under engineering investigation, hopefully the cause can be found and resolved in time for the next software release. It seems to be related to slow heading-data input rates: where is your system's heading data coming from?

Regards,
Tom

Raymarine since 1999.
Interests: Diagnosis of problems in sonar/fishfinders, NMEA2000, ethernet comms, autopilots, thermal cameras
Location: Sydney, Australia.

Please don't PM me asking for direct support, please ask a public question instead so that others can see the question and answer. Forum posts will always be answered before PM requests.
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Today, 02:20 AM
Post: #3
RE: [TG11] 3.11.42 update and no heading error
Hello Wdeertz,

We know that you can get the alarm with heading data through a convertor because the Seatalk1 heading data rate is just 2Hz, but I would not expect it with heading from the AR200. I assume this was through a manual Data Source selection: do you still get the same with the autopilot (temporarily) disconnected?

Thanks,
Tom

Raymarine since 1999.
Interests: Diagnosis of problems in sonar/fishfinders, NMEA2000, ethernet comms, autopilots, thermal cameras
Location: Sydney, Australia.

Please don't PM me asking for direct support, please ask a public question instead so that others can see the question and answer. Forum posts will always be answered before PM requests.
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