[CA] handset problem

[Chuck - Raymarine - Moderator]

Welcome to the Raymarine Forum Sallysea,

Like most electronics products, Raymarine products are commonly sold with the latest software available at the time that the product was manufactured. When installed by a Certified Raymarine Installer, the installled Raymarine products will be updated with the latest available software prior to completion of the installation. For those installing equipment themselves, Raymarine posts software updates on its website to permit owners of Raymarine products to perform these software updates should they have a compatible Raymarine MFD. Alternatively, the products may be updated by the Raymarine dealer who sold the product (recommend calling to verify), a Certified Raymarine Installer, or Raymarine's Product Repair Center.

In the case of a RayMic to be used with a Ray60/70 VHF Radio, it is imperative that the RayMic have a version of software which is compatible with the VHF radio's version of software. As the Ray60 VHF Radio's software is not current (v1.40 is the latest version), it is recommended that it's software as well as that of the RayMic (assuming that it has not already been updated with v1.09 software ... check the box for a label identifying the RayMic's software version) be updated per the Ray60's software update web page.

Please note that software downloads are temporarily unavailable from Raymarine's website. However, downloading ability is currently expected to be restored by the end of this week.