[CA] Es97 touch screen issues

[Chuck - Raymarine - Moderator]

Welcome to the Raymarine Forum djpowers,

When exposed to very cold temperature and / or rain or spray, touchscreens may detect radome touches, when in fact, the operator is not interacting with the screen of the MFD. Please click here to view a FAQ addressing this subject. As suggested within the referenced FAQ, the when operating MFDs under such conditions, the MFD's Touch Lock feature should be enabled ... which you have indicated that you have done. However, the reported behavior of continuous alarms from the MFDs indicating that the Touch Lock has been enabled should not be expected and has not been previously reported. It is believed that there may be a circuitry problem with the MFDs and when permissible, it would be recommended that the MFDs be sent to Raymarine’s Product Repair Center to be bench checked / serviced.