[CA] [CA11] Axiom 9 crashing on startup

[Chuck - Raymarine - Moderator]

Welcome to the Raymarine Forum,

It is recommended that any microSD memory card which is presently installed within the MFD's memory card reader be removed and that the MFD be powered ON. Should the problem persist, then it would be recommended that a Power On Data Wipe / Factory Reset be commanded. Should operation of the MFD not be restored with the chart card removed from the MFD's memory card reader, then it would be recommended that the MFD be sent to Raymarine’s Product Repair Center to be bench checked / serviced.

Should operation of the MFD be restored, then it would be recommended that the MFD's software be updated with the latest available Raymarine LightHouse 3 software update for Axiom MFDs. After doing so, the chart card may be re-inserted and the MFD may then be tested. Should the problem re-occur when the chart card is inserted, then it may indicate a problem with the chart card's contents, or the microSD memory card itself. Accordingly, it would be recommended that the chart cards contents be erased (if using a Navionics or C-Map chart card, contact Navionics (508-291-6000) or C-Map Recreational Marine (800.424.2627) respectively for instructions) and then re-populate the chart card with charts. Should the problem persist thereafter, then it would be recommended that the MFD be tested with another chart card. If found to be operation with the other chart card, then it would be recommended that the chart card be replaced. If the problem is found to persist with another chart card then it would be recommended that the MFD be sent to Raymarine’s Product Repair Center to be bench checked / serviced