Post Reply 
 
Thread Rating:
  • 0 Vote(s) - 0 Average
  • 1
  • 2
  • 3
  • 4
  • 5
[CA] [CA11] Quantum 2 Doppler Noise
04-23-19, 02:09 PM (This post was last modified: 04-23-19 03:41 PM by Chuck - Raymarine - Moderator.)
Post: #1
[CA11] Quantum 2 Doppler Noise
My new Quantum 2 Doppler starts up fine with only a light hum of the array spinning. After about 45 minutes of use the array begins to make a loud groaning sound and does not stop until turned off then on again. The radar is backstay mounted on a gimbal the environment was 65 degrees F, 70% relative humidity. Do i need to replace the unit or is this typical?


Attached File(s) Thumbnail(s)
   
Find all posts by this user
Quote this message in a reply
04-23-19, 03:43 PM
Post: #2
RE: [CA11] Quantum 2 Doppler Noise
Welcome to the Raymarine Forum dkneedler,

The reported symptom is indeed not normal and it would be recommended that the Quantum 2 radome be sent to Raymarine’s Product Repair Center to be bench checked / serviced. If the radome was purchased less then 30 days ago, then it would be recommended that it be returned to your authorized Raymarine dealer for replacement.
Find all posts by this user
Quote this message in a reply
04-23-19, 09:05 PM (This post was last modified: 04-24-19 07:47 AM by Chuck - Raymarine - Moderator.)
Post: #3
RE: [CA11] Quantum 2 Doppler Noise
Thank you!
Find all posts by this user
Quote this message in a reply
04-24-19, 07:47 AM
Post: #4
RE: [CA11] Quantum 2 Doppler Noise
You're welcome.
Find all posts by this user
Quote this message in a reply
04-27-19, 12:16 PM (This post was last modified: 04-29-19 10:23 AM by Chuck - Raymarine - Moderator.)
Post: #5
RE: [CA11] Quantum 2 Doppler Noise
Hello Chuck

I have put an order in for the Quantum 2 radome and have been told by my dealer that there is currently a back order.

Can you confirm this for me, and if true would you have any idea of a time frame for for release?

Thanks

Will
Find all posts by this user
Quote this message in a reply
04-29-19, 10:23 AM
Post: #6
RE: [CA11] Quantum 2 Doppler Noise
Will,

Unfortunately and as this forum is staffed by technical support staff, product availability data is not available. However, please click here to view a FAQ addressing where you may obtain the requested product availability information.
Find all posts by this user
Quote this message in a reply
Post Reply 


Forum Jump:


User(s) browsing this thread: 1 Guest(s)