[JB] [JB11] Dragonfly 4 Power Connector Doesn't Lock

[Jules - Raymarine - Moderator]

Hello soup0man,

Welcome to the forum,

If it is not possible for the locking collar to turn there must be an object there that's stopping it. With a good bright light have a very good look in the back of the Dragonfly 4 socket and also the end of the cable. Sometimes it's possible for small object to get lodged in the cable plug end, such as bits of sand. If you find anything in the cable plug, with the holes facing down, tap it against the side of something timber or plastic. Take care not to hit too hard and destroy it altogether.

Hope this helps

Happy boating

Kind regards
Jules