[CA] [CA11] Axiom Pro 12 RVW won't recognise 1KW chirp transducer

[donaldreeder]

Over the winter I bought an Axiom Pr0 12 RVX to replace an Axiom 9 RVX. The Axiom 9 had a Realvision 3D transducer pair, RV-312, which worked fine but I wanted to read greater depths, hence the Axiom Pro 12 RVX because it has the additional 1KW Chirp transducer input. I instaled an Airmar B175C12L11R transducer. The boat just went into the water and the Axiom Pro 12 RVX won't recognize the new 1KW chirp transducer. The menu page only lists the RV 3D transducer. The Airmar transducer has a short adapter cable, a C-11R-LDB PN 33-1357-01 Rev 2 to convert to the Raymarine 11 pin cable format. All 4 of the Realvision 3D transducers formats (3D, downvision, sidevision, and Sonar) appear to be working fine. The Axiom Pro 12 RVX was powered up before the boat went into the water but pings were disabled. The software version of the Axiom Pro is version 3.11.42. HELP!