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Reproducible reboot with dual charts eS78
07-21-16, 12:10 PM
Post: #2
RE: Reproducible reboot with dual charts eS78
Welcome to the Raymarine Forum Steve,

We have been unsuccessful in duplicating the reported issue. To assist our engineering team with investigating the problem, the following has been requested from MFD:
- Select Device Lists: HOME->SET-UP->MAINTENANCE->DIAGNOSTICS->SELECT DEVICE->SHOW ALL DATA->SAVE THIS DATA ... will save a file titled Diagnostics...html to the microSD memory card
- Error Logs: HOME->SET-UP->MAINTENANCE->DIAGNOSTICS->SAVE LOGS
- Screen snapshot of the Chart Selection menu (MENU->PRESENTATION->CHART SELECTION) from each of the Chart application panes within the Dual Chart page.

I would recommend that after capturing these items, that a PC be used to create compressed (zipped) folder named eS78 and that the diagnostics files, error logs, and screen snapshots generated from the steps above then be moved into the corresponding compressed (zipped) folder. These compressed (zipped) folder may then be attached to a response to this thread.
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RE: Reproducible reboot with dual charts eS78 - Chuck - Raymarine - Moderator - 07-21-16 12:10 PM

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