Navionics Live Chart

[MAK1377]

I purchased a C127 this spring. I just purchased a new Navionics Platinum+ chip. I did the complete updates to the chip. I followed the instructions for turning on Live Chart (Menu/Depths & Contours/Sonar Logs [ON]... Presentation/Advanced Options/... However, none of the options to turn Live Chart on are available, they are all grayed out. I am able to select the new chart and can display it on my C127, but I still can't utilize Live Chart option. I have updated all of the software for all of my Raymarine products (as of 8/10/16). I backed up my data and did a settings reset and the Live Chart options are still grayed out. I vaguely recall during the initial set up of the C127 saying NO to the option to allow the C127 to overwrite or write to my sonar logs; however, I am not sure if this could be causing the problem of not being able to turn Live Chart on or not. Do you have any ideas of how I might correct the problem?