Problem with CP370 and E140W

[Chuck - Raymarine - Moderator]

cwhite6,

Thanks for confirming the process performed ... wanted to ensure that you weren't causing damage to the CP370 and/or transducer as a result of hot swapping the transducers. The only thing that I may add to your procedure is to ensure that you have used the Transducer selection feature of the Fishfinder application to specify the model of transducer that is actually connected to the sounder module after each change. If so and given the symptoms reported it would be recommended that the CP370 be sent to Raymarine’s Product Repair Center to be bench checked / serviced. The note enclosed should specify the typical time to failure and include instructions to test until failure occurs.