quantum wireless radar not communicating

[Chuck - Raymarine - Moderator]

Welcome to the Raymarine Forum Jack,

Your MFD does not have the latest a/c/e/eS/gS-Series MFD software installed within its memory and it would be recommended that its software be updated accordingly and that connection to the Quantum radome then be tested again. Should communications be established with the Quantum radome then it would be recommended that you verify whether it has been updated with the latest available Raymarine product software updates, and if not, that its software be updated accordingly. Please additionally click here to view a FAQ addressing this subject and perform all of the recommendations specified therein. Should the problem persist and should the MFD's Wi-Fi communications circuitry be operational (may be tested with Raymarine's Mobile Apps) then it would be recommended that the Quantum radome be sent to Raymarine’s Product Repair Center to be bench checked / serviced.