[CA] [CA11] Flir T-450 dual not getting low light video

[Chuck - Raymarine - Moderator]

Welcome to the Raymarine Forum rreimann,

It is recommended that you verify that the SCENE button of the JCU may be used to control the contrast of the thermal imaging. If so, it would eliminate the possibility that the JCU has suffered a failure of its SCENE button. Next, please note that the T450 features two video output cable. One supports thermal imagery only, and the other supports both thermal and standard video. Please ensure that the system has been interfaced to the latter of these two video cables. If so, and the problem persists, it would then indicate that the T450 has suffered a failure of its internal circuitry necessitating that it be sent to Raymarine’s Product Repair Center to be bench checked / serviced.