[CA] [CA11] EV-1 will not update Software

[Chuck - Raymarine - Moderator]

Welcome to the Raymarine Forum Jim,

The No Drive Detected problem addressed by the v3.02 EV-1/EV-2 CCU software update is unrelated to the reported issue. The software correction was intended to address this symptom occurring in conjunction with vessels featuring drive by wire steering systems rather than those featuring a conventional autopilot drive unit. Should the correct type of ACU have been installed for the type of autopilot drive unit which has been interfaced to the ACU, then please click here to view a FAQ addressing how the drive unit may be tested. Should no fault be found with the drive unit, then it would be recommended that the ACU be sent to Raymarine’s Product Repair Center to be bench checked / serviced.

The focus of boat shows is to assist prospective Raymarine customers in gaining some knowledge and first hand experience with Raymarine products. A limited degree of basic Q & A product support may also be available at the shows. The primary mechanisms to seek support for a product should from

- one's Authorized Raymarine Dealer

- one's Certified Raymarine Installer

- Raymarine Product Support Phone (800.539.5539)

- Raymarine Forum

Finally, in examining the contents of the root level directory of the microSD, please note that the LightHouse II v19.03 download is no longer being maintained with regard to accessory software updates. Accordingly, those seeking to update the software of peripherals following the full LHII v19.03 software update would be advised to download peripheral software updates from their respective software update web pages EV-1/EV-2 Software Update web page, etc.).