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Moderation of the Raymarine Forum
03-22-16, 12:54 PM (This post was last modified: 11-22-19 10:49 AM by Chuck - Raymarine - Moderator.)
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Moderation of the Raymarine Forum
Moderation of the Raymarine Forum

Please not confuse the Raymarine Forum with Live Chat. The Raymarine Forum is moderated M-F 0815-1700 Eastern US time depending upon the availability of resources. During these periods of moderation, member account requests are processed, new threads and posts to existing threads will be moderated. New account requests are processed at least once per day during the business work week. As indicated within message displayed when a thread is submitted to the Forum,

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all threads and posts will be moderated prior to being posted to ensure that content is accurate and appropriate for this Forum. Threads and posts which have not yet been moderated WILL NOT APPEAR among the list of a member's submitted threads and posts ... please refrain from re-submitting your post/thread for a day or two (more if over a weekend). Throughout most of the year moderation new member account requests, new threads, and posts occurs several times during the day. However, during the peak North American boating season (May through August), moderation may take longer to occur. As one may infer, threads and posts may accumulate from Friday evening until Monday morning each week. Accordingly, questions submitted Friday evening through Tuesday will experience the greatest delays in being approved and responded to. Threads and posts are moderated on a first come, first served basis. Upon completion of the response post from Raymarine, the corresponding member's thread or post will be approved.

Should one have an urgent issue to address, then it is recommended that Raymarine's Product Support Team be contacted at the phone numbers found here.

Thanks for your cooperation.

RAYFAQ#


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