[CA] [CA11] no image on downscan on the pro7

[Chuck - Raymarine - Moderator]

llaserdoc,

Thanks for the additionally supporting photographs. The DownVision sonar is most definitely not plotting within the screen snapshot shown. It is recommended that the Dragonfly's power/transducer socket be inspected for bent or broken pins, as this may be the cause of the reported issue. Bending or breaking of pins may occur if the power/transducer socket's locking ring is rotated beyond it stops, causing the plug to be rotated within the socket. Given the symptoms, it is recommended that the MFD be sent to sent to Raymarine’s Product Repair Center to be bench checked / serviced per my earlier response as long as the transducer's cable has not been damaged or modified.