[CA] [CA11] RD418HD Antenna Not Rotating

[Chuck - Raymarine - Moderator]

Welcome to the Raymarine Forum boilerfan1999,

Outside of a failure within the radome's internal components, the reported symptom would most commonly have resulted from insufficient power. However, should the vessel have been connected to shore power, its batteries have been permitted to achieve full charge, and while still connected to shore power should the problem be duplicated, then power maybe ruled out. Before sending the radome to Raymarine’s Product Repair Center to be bench checked / serviced, it would be recommended that the radome's cover be removed, that the belt lifted from the motor's pulley, that the motor pulley be wiped clean, that the belt be wiped clean, and that the array's pulley be cleaned. After reassembly, the radome should be tested. Should the problem persist, then the radome should be serviced.