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+--- Thread: [CA] [CA11] proAIS2 software (/showthread.php?tid=6682)
[CA11] proAIS2 software - nachothecat - 09-27-18 05:11 AM
Hello,
I am using your proAIS2 software on my windows 10, Microsoft Surfacebook laptop. The system is connect via USB to Raymarine AIS 700.
Once connect i can not get the window to expand large enough to see everything offered by the software. I can expand the window left and right but not up or down. Is there a recommend visual setting for the software? i have tried to change a few things but nothing seems to help.
I hope my question is clear, if not please let me know and i can send some screen shots.
RE: [CA11] proAIS2 software - Chuck - Raymarine - Moderator - 09-27-18 09:17 AM
Welcome to the Raymarine Forum nachothecat,
What have you set the display resolution to on your Microsoft Surface?
RE: [CA11] proAIS2 software - nachothecat - 09-28-18 04:31 AM
current resolution is 3000x2000. I tired it at the lowest setting but the software looked the same.
RE: [CA11] proAIS2 software - Chuck - Raymarine - Moderator - 09-28-18 08:16 AM
nachothecat,
The ProAIS2 application is intended for use on PCs or Apple computer, not tablets. I would recommend that you try a resolution close to 1024x768 (or next increment higher) supported by your tablet. Should this not permit use of the ProAIS2 application, then it would be recommended that a PC be used in conjunction with the ProAIS2 application. A feature request will be logged to consider support for the Microsoft Surface platform within a future ProAIS2 application.
Please click here more information concerning product and feature suggestions.
RE: [CA11] proAIS2 software - nachothecat - 09-28-18 02:50 PM
Thanks for the response. Just a technical note. The Microsoft Surface Book is considered a full laptop computer and not a tablet.
I will try the changes you suggested as well as a different computer.
RE: [CA11] proAIS2 software - Chuck - Raymarine - Moderator - 09-28-18 03:59 PM
You're welcome.