[CA] [CA11] Axiom Pro Upgrade

[Type1]

We just replaced three e-series MFDs with Axiom Pro units (master 12" and two slaves 12" & 9") and have a few questions we hope you can help us with. Our radar antenna is a 12kW 48" Super HD array which was not changed. Software was 3.4 when installed and has been updated to 3.8.105 except for the radar unit update which repeatedly fails to update.

Thanks for your help!

[Chuck - Raymarine - Moderator]

Welcome to the Raymarine Forum Type1,

Although no change in name was introduced, the HD and SuperHD pedestals were produced in "non-enhanced" and "enhanced" variants. The product IDs of the "enhanced" variant feature and "E" suffix on their product ID. Early production HD and SuperHD pedestals were "non-enhanced" in that they featured circuitry & software which neither support 48 RPM nor bird mode. Later, Raymarine made a running production change which essentially introduced the "enhanced" variants which featured circuitry & software which supported the aforementioned features. The reported error will be generated if the system erroneously attempts to update the software within a "non-enhanced" HD and SuperHD pedestal with software for an "enhanced" HD and SuperHD pedestal.

[Type1]

In that case is there a software update for the non-enhanced hardware and if so where would I find it? Thanks.

[Chuck - Raymarine - Moderator]

Type1,

Raymarine has released no end user installable software updates for Raymarine's HD or SuperHD radar pedestals.