[CA] [CA11] Ray70/Raymic

[tedmrt]

I have a new Ray70 and the RayMic. I've been having issues with the raymic going into "disconnect from base" and "connection rejected" messages. I've done a lot of trouble shooting on this. The radio and mic are new and have the updated software. The radio is on it's own power circuit with 15 amp breaker receiving 13.3 vdc. With the antenna disconnected, it works normally - no "error" messages. when I connect the antenna, I get the messages. I've disconnected the antenna coupling at the compression post and connected line to the radio and again get the messages. The cable doesn't show any shorts. I'm scratching my head pretty hard on this one.

[Chuck - Raymarine - Moderator]

Welcome to the Raymarine Forum Ted,

It is possible that the RayMic's cabling may be picking up noise, triggering the reported behavior. It is recommended that you ensure that any excess cable for the RayMic has been loosely coiled (>6" diameter) and secured to a bulkhead well away from VHF antenna cables. If so and the problem persists, then the RayMic should be disconnected from the bulkhead socket, that the RayMic be connected directly to the Ray70 and that the radio be tested again. Should the problem persist, then it would be recommended that the RayMic and Ray70 be sent to Raymarine’s Product Repair Center to be bench checked / serviced.