[DG] [DG11] Zones for Fusion radio have disappeared since Axiom firmware v3.5.40

[mvzut]

Hard reset did not do the trick. New install of the same firmware did not help either. Next step is flashing the previous firmware. Unfortunately this has to be done with an SD card, which means removing the unit from the dashboard. I'll try to do that later this week.

[Derek - Raymarine - Moderator]

Hi mvzut

We have had our engineers working on this too, if you have the opportunity to reload the previous version that would be usefull feedback for them.
regards
Derek

[Derek - Raymarine - Moderator]

Hi Devocean

Thanks, a good thought, we will check it out

We have our engineers working through this issue as well and should have an update on their investigation shortly,

regards

Derek

[mvzut]

Hi Martijn,
I will PM you a link
Thanks
Derek

[mvzut]

Hi Ian,

Unfortunately, I don't see my zones regardless of which input source I have selected. But thanls for your suggestion!

Martijn

[Devocean]

Derek, its a Fusion Issue.. If you can replicate it whilst the Fusion is on "Radio" .. then switch the Fusion to Bluetooth or any other Source and i bet you see the Zones. I have the same issue and i have 6 Zones

Kind Regards,
Ian

[Derek - Raymarine - Moderator]

Hi Martijn,
I will PM you a link
Thanks
Derek

[Derek - Raymarine - Moderator]

Hi Devocean,
Thanks for the feedback will follow up with our engineers

Thanks
Derek

[mvzut]

I tried 3.6 today but this didn't solve the issue. I then reverted to 3.4 using an SD card. This worked, now I have my zones back!

Thanks Derek for your help so far. Can you let me know when it's solved? I'd like to update to the next version where this issue is resolved,don't want to miss out on new features ;-)

[Alfred54]

Same problem:
I also have Fusion MS-RA70N radio in my boat, using Axiom 7 MFD to control it. After installing v3.5.40 I can only control zone 1 from the MFD. In 3.4.66 both zones were selectable.