ES97 and Quantum Radar Wifi won't connect

[Chuck - Raymarine - Moderator]

mulderpc,

It is recommended that the MFD be operating with v17.46 or higher software ... there should be no need to downgrade the MFD. The problem which you have referenced has not been previously reported within the Americas. As indicated within the FAQ addressing Quantum radome communications problems, one cannot establish a Wi-Fi connection to a Quantum radome if the radome has been networked to the system via a Digital Radar Cable or Quantum Data Cable. Should a
- Quantum Data Cable or Digital Radar Cable have been installed, and
- no other radome or open array pedestal have been installed onboard, and
- it not be possible to use the Radar app to trigger the Quantum Radome ON, and
- cycling power to the Quantum Radome not wake it from sleep mode,
then it may be possible that a poor network communications path between the Quantum radome and the MFD exists. Has the Digital Radar Cable or Quantum Data Cable, or any other of the system's Ethernet network cables been modified in any way (spliced, new plugs added, etc.).

I have also asked that our UK Support Team weigh in on this thread to determine whether they have received any similar reports within and to recommend any further actions should the wired connection not perform as I have specified within this an prior correspondence.