Dragonfly 5 Pro sonar log file problem

[Chuck - Raymarine - Moderator]

Jim,

Q1. Will performing a system settings reset erase my waypoints?
A1. There are two types of resets commands: "System Settings Reset" and "System Settings & Data Reset". Only the latter should cause erasure of waypoints and tracks. That said, is it considered to prudent to export waypoint and track data to a microSD memory card regularly and before executing either of these commands.

Q2. Is it possible that the lapse in subscription is responsible for this mis-behavior?
A2. It is indeed likely that the subscription lapse may have been responsible for the reported issue.