Installation of 19.03 on e97 fails

[Chuck - Raymarine - Moderator]

Mick,

For the last several revisions of a/c/e/eS/gS-Series MFD software, the downloaded zip file have contained .iso files rather than the .pkg and autorun.[censored] files common to earlier MFD software updates. While the earlier the software update files only supported updating the MFD and compatible networked devices during the MFD's boot-up cycle, the .iso files permit the MFD's software to be updated from a fully booted MFD or from an unbooted MFD as they had in the past.

Today, I downloaded a/c/e/eS/gS-Series v19.03 from Raymarine's end user accessible web page and successfully updated a MFD's software using the downloaded files. It should indeed be possible to update to v19.03 from v17.45. You may want to consider:
- using the MFD's Wi-Fi communications interface (HOME->SET-UP->MAINTENANCE->CHECK ONLINE FOR UPDATES) to check for and download updates
- trying another microSD memory card as you have suggested
- re-downloading the v19.03 software update

Should the problem persist, then it would be recommended that the MFD be sent to Raymarine’s Product Repair Center to be bench checked / serviced.