itc5 issue

[Chuck - Raymarine - Moderator]

meriachee,

Based upon the symptom, it most definitely sounds as though you have a device within the network having faulty SeaTalkng communications circuitry. You should find that when the symptoms occur, that when the problematic device(s) are disconnected from the backbone that communications will be reliable. Simply disconnecting the devices one by one from the powered backbone and then verifying whether communications is restored after the device has been disconnects is another way of performing such fault isolation.

You may indeed open a ticket to send the DST800 to Raymarine’s Product Repair Center to be bench checked / serviced.