[DG] [DG11] AIS700 USB Connection error

[searat11]

Hi,
Re your suggestions none of them work.
I need a speedy resolution please - AIS that cannot be configured is not of much value.

Have you tried downloading the PROAIS2 from the Raymarine website instead of the Disc? --> Yes, from the start

I have tried different cables. It worked before with this cable but not now.

AISPro2 does install any port. That is not a cable issue. AISPro2 doesn;t provide any feedback on the installl which is not helpful - is there an install log?

Disabling Windows' Driver Signature enforcement makes no difference.
I uninstalled and removed everyy reference oin the Registry and reinstalled but again no resolution.

USB device justr listed as "Unknown USB Device (Device Descriptor Request Failed). Manually update of drivers deosn't work.

//Ian