[CA] [CA11] a78 not recognizing cpt-s thru hull

[Chuck - Raymarine - Moderator]

Welcome to the Raymarine Forum bmcclain1,

Raymarine's Raymarine product software update web pages include a software history table. Should the LightHouse II software update web page for the aSeries, cSeries, eSeries, eS Series and gS Series MFD's, you will see that support for the CPT-S transducers was introduced in v17.46. Accordingly, it is recommended that the MFD's software be updated with LightHouse II v19.03 software to address this issue. It would be recommended that a System Settings & Data Reset be commanded from the MFD's Maintenance menu following the software update.

Regarding the LightHouse Charts issue, the free microSD memory card containing the LightHouse NOAA US Vector East Coast and West Coast charts should be tested again following the aforementioned software update and System Settings & Data Reset operation. Should the microSD memory card containing the LightHouse charts then be present within the MFD's memory card reader and the Chart application's Chart Selection feature have been configured to select the LightHouse Charts for your geographic area (US coastal cartography and Great Lakes only supported), then it should be possible pan to a coastal area and range in to view detailed cartography. If not, then it would be recommended that the microSD memory card's files be sent to Raymarine’s Product Repair Center to be bench checked / serviced. Alternatively, the LightHouse Chart card's contents may be deleted (except for the chart card's LightHouse_ID.txt file), LightHouse Vector Charts for the US East Coast or West Coast be purchased from Raymarine's Chart's Store, and then these charts may be downloaded from the Charts Store to the LightHouse Chart card using Raymarine's LightHouse Manager PC application.