[CA] [CA11] Scanner not rotating

[Chuck - Raymarine - Moderator]

Welcome to the Raymarine Forum jmcjmc817,

The most common cause for the reported problem is insufficient power being supplied to the radome. It is recommended that the vessel be connected to shore power, that its batteries be permitted to achieve a fully charged state, and afterwards and while still connected to shore power that the system be tested. Should the problem persist and should the system have been installed by a Certified Raymarine Installer, then it would be recommended that the installer be contacted to address this problem. If installed yourself and should the radome have been purchased less than 30 days ago, then it would be recommended that the radome be exchanged by your dealer. If the radome was purchased more than 30 days ago, then it would be recommended that the radome be sent to Raymarine’s Product Repair Center to be bench checked / serviced.