[CA] [CA11] reboot problem

[Chuck - Raymarine - Moderator]

Sallysea,

Please note that leaving the Sonar Logging feature on for extended periods of time may cause the reported symptom and would be recommended that the system be tested after configuring this feature OFF. Should the problem persist, then I would recommend removing the chart card and then determining how the MFD responds to attempts to view the Select Device List. Should the symptoms persist when no microSD memory cards are inserted within the MFD's memory card reader, then it would be recommended that your waypoint, track, and track data be backed up to a microSD memory card and that a System & Data Reset (HOME->SET-UP->MAINTENANCE->SYSTEM & DATA RESET) then be commanded. Should the problem persist thereafter and the MFD be operating with a version of software other than LightHouse II v19.03, then it would be recommended that the MFD's software be updated to address the reported issue. Should the MFD already have been updated with LightHouse II v19.03 software and should the problem persist, then it would be recommended that the MFD be sent to Raymarine’s Product Repair Center to be bench checked / serviced.