[CA] [CA11] More wifish connection issues

[Chuck - Raymarine - Moderator]

GordJ,

Like Raymarine MFDs and Dragonfly displays, Raymarine Wi-Fish DV requires that it have both application software and platform specific software installed within its memory. When referring to the version of software which is installed within one of these products, the product's application software version will typically be referenced. Please note that the product's application software is not the same software which will be installed within a mobile device. Should you have the latest version of the Wi-Fish mobile app installed within you mobile device, I would expect that you will find that it is v0.6.25. If not running the latest version of the Wi-Fish mobile app on your mobile device, then it should be updated accordingly. Raymarine's website does not list the latest version of the Wi-Fish mobile app. Raymarine's website indicates that the latest version of application software for the Wi-Fish DV is v15.05. The earliest version of software for the Wi-Fish DV was v13.25. When connected via Wi-Fi to the Wi-Fish DV and running the Wi-Fish mobile app, touching the button with three dots in the upper left hand corner and then selecting About will indicate the (mobile) App version as well as the Wi-Fish DV's software version.

At the time of manufacture, the latest available software is installed within Raymarine products. Should a software update be produced after the product was manufactured, then is would be the owner's responsibility to update the software within the product. Many Raymarine dealers often perform this service for their customers and Raymarine's Product Repair Center can perform this service as well. Should the Wi-Fish app indicate that the Wi-Fish DV's software version is earlier than v15.05 or should the Wi-Fish mobile app be unable to connect to your Wi-Fish DV, then it would be recommended that the software within the Wi-Fish DV be updated.