[CA] [CA11] Latest Axiom update killed the 'Dashboard' app
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01-28-19, 10:11 AM
(This post was last modified: 01-29-19 11:19 AM by Chuck - Raymarine - Moderator.)
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RE: [CA11] Latest Axiom update killed the 'Dashboard' app
Welcome to the Raymarine Forum Mark,
We haven't yet received any similar reports. Should the MFD not have been configured with custom Dashboard panels (such as may have been created by/for an OEM boat builder) then it would be recommended that your data be backed up, settings be noted, and that a Factory Reset be commanded to address the reported symptom. Should this not address the problem, then please respond with a list of devices which have been interfaced to the MFD. Should the MFD feature custom Dashboard panels, then please save the systems error logs from the problematic MFD (HOME->SETTINGS->NETWORK->DIAGNOSTICS->SAVE MFD CRASH LOGS; HOME->SETTINGS->NETWORK->DIAGNOSTICS->SAVE LOGS; and HOME->SETTINGS->NETWORK->DIAGNOSTICS->SAVE MFD CRASH LOGS) to a response to this thread to permit a corresponding problem report to be logged to seek a correction to this problem within a future LightHouse 3 software update. Please additionally specify the make and model of boat owned. After doing so, it would be recommended that the MFD's software be downgraded to LightHouse 3 v3.7.70 until such time as Raymarine releases a LightHouse 3 software update which addresses this problem. |
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Messages In This Thread |
[CA11] Latest Axiom update killed the 'Dashboard' app - mberglund - 01-26-19, 12:56 PM
RE: [CA11] Latest Axiom update killed the 'Dashboard' app - Chuck - Raymarine - Moderator - 01-28-19 10:11 AM
RE: [CA11] Latest Axiom update killed the 'Dashboard' app - Devocean - 01-28-19, 07:53 PM
RE: [CA11] Latest Axiom update killed the 'Dashboard' app - Chuck - Raymarine - Moderator - 01-29-19, 10:03 AM
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