[CA] [CA11] Downloaded Update Failed

[Chuck - Raymarine - Moderator]

Welcome to the Raymarine Forum dtfeld,

Unlike the Axiom Pro and Axiom XL MFDs which will download the software update files to the internal memory of the MFDs, the Axiom MFDs will download the software update files the microSD memory card within the MFD's memory card. Should the microSD memory card be one's Navionics, C-Map, or LightHouse chart card, then is it quite possible that an Axiom MFD will be unable to save all of the data required to perform the software update onto the chart card. Should this occur, then it would be recommended that an empty microSD memory card be inserted into the MFD's memory card reader when performing the software update via Wi-Fi or that the software update compress folder be downloaded from Raymarine's website to a computer's Downloads folder. The software update file contained therein may then be extracted to the root level directory of an empty microSD memory card which may then be used to update the MFD's software.