[CA] [CA11] Upgrade failure es128 Lighthouse 3 v3.9.46

[ChilliHeat]

Welcome to the Raymarine Forum Steve,

Chuck,

Thanks so much for the install procedure. See my results below.

Note that I removed all cards from the mfd, so that only the upgrade card was inserted to limit the variables.

Software update procedure:
1) Insert a blank microSD memory card into your computer's memory card reader ... recommend using a microSD memory card which is not your system's chart card

*Empty microSD Card loaded

2) Download the desired software update compressed folder from the LightHouse 3 for eS/gS-Series MFDs Software Update web page. The compressed folder containing the software update files will be downloaded from the product's software update web page and saved onto the computer used to download the software update zip file ... the downloaded file will typically be located within the Downloads folder of computers running the Windows operating system

*Done. File Name "raymarine_eS_gS_LH3.upgrade.zip" Size 436.2 MB

3) Open the computer's Downloads folder (or your computer's folder where downloaded files are saved)

*Yup - there it is :)

4) Right click on the downloaded compressed folder containing the software update files to display a menu of options

*Done

5) Left click on the EXTRACT ALL menu option to display the Extract Compressed (zipped) Folders dialog

*Done

6) Left click on the Browse button within the Extract Compressed (zipped) Folders dialog to display the Select a Destination dialog

*Done

7) Within the Select a Destination dialog, left click on the drive letter corresponding to your microSD memory card, and then click on the OK button.

*Done; Three Files extracted
"raymarine_atom-3.9.46.upgrade.iso"
"ray_mfd_AtomCartographyRX5v1_22.upgrade.iso"
"Add each ISO file onto a seperate uSD card - otherwise they will not install correctly.txt"
The last file is an empty file but the file name says it all :)


8) After all files have been extracted, remove the microSD memory card containing the software update files from the computer's memory card reader

*Done - even though that TXT file is telling me to do them one at a time :(

9) Power the system's MFDs ON, permit them all to complete startup initialization, and then acknowledge the Limitations of Use notice.

*Done

10) Insert the microSD memory card containing the software update files into the Data Master MFD's memory card reader

*Done

11) If the MFD does not automatically detect that software updates are available then command the Data Master MFD to Update Software (HOME->SET-UP->GETTING STARTED->UPDATE SOFTWARE->CHECK SD CARD)

*MFD did not automatically detect so proceed with HOME->SET-UP->GETTING STARTED->UPDATE SOFTWARE->CHECK SD CARD

12) When provided a list of products for which software updates are available, select to update the software within the eS/gS-Series MFDs. The Data Master MFD will push the software update out to the system's other MFDs.

*es128 listed but with no "tick" in the box and no update identified. If the es128 is selected it asks "Do you want to reinstall the current software V3.7.70?"

Tried extracting original .zip file both on Windows and Mac with identical results.

_________
**Next**

*Tried the file "ray_mfd_AtomCartographyRX5v1_22.upgrade.iso" on its own.

*Rebooted mfd and went though steps 1 - 11 successfully.

*on setup item 12, es128 listed with no "tick" in the box and no update identified. If the es128 is selected mfd asks "Do you want to reinstall the current software V3.7.70?"

_____________
**And Then**

Tried the file "raymarine_atom-3.9.46.upgrade.iso" on its own.

*Rebooted mfd and went though steps 1 - 11

*Inserted card and Update recognised immediately.
Message "Software update found. Install the update now?" yes/no options. and yes selected. Software installed with no errors. Mfd rebooted after install and message Software successfully updated to V3.9.46

*Displaying Lighthouse maps as navionics card not inserted.

__________
** Then For Good Luck tried the first file again as system was now at v3.9.46 **

* Inserted microSD with only file "ray_mfd_AtomCartographyRX5v1_22.upgrade.iso" again but still not recognised. The result was es128 listed with no "tick" in the box and no update identified. If the es128 is selected it asks "Do you want to reinstall the current software V3.9.46?"

________
** Now the litmus test.**

The mfd is upgraded but displaying Lighthouse maps.

*Inserted Navionics card
*In the HOME>SETTINGS screen the Navionics card is recognised as
"SD1:Navionics 62P+
Last Updated 26/04/19"
*Selected Chart display.
*Selected cartography and ticked Navionics.
*Screen went black except for boat icon, distance rings and route. No map drawn and no ring with map drawing progress indicator.
*Selected cartography and selected Lighthouse maps. MFD froze. Then after 30 secs did and uncommanded reboot.

Tried several different reboots with identical results.

==========
SUMMARY

*All files on one SD card not recognised as an upgrade.
*File "ray_mfd_AtomCartographyRX5v1_22.upgrade.iso" not recognised as an upgrade in either v3.7.70 or v3.9.46
*File "raymarine_atom-3.9.46.upgrade.iso" successfully upgrades the mfd running Lighthouse maps.
*On selecting navionics maps the screen goes black with no drawing of the navionics map, and no display of loading progress indicator. MFD information such as boat icon, distance rings, and route displayed on the black background.


I've now downgraded to 3.7.70 :)

Cheers